Claims / Client

How do I check a contractor's variation claim before I pay?

Updated

Compare each item with the original scope. Many claims include work that was already in the price.

How it flows

How do I check a contractor's variation claim before I pay?1. Receive the claim2. Compare with original scope3. Find instruction, check cost4. Pay or reply in writing

Look for the instruction. Was it a written direction, an email or a site meeting note? A change you never asked for may not be payable.

Test the price against timesheets, invoices and the rates in the contract. Ask for the backup if it is missing.

Reply within the contract time. Across Australia, state law sets a short deadline for a payment schedule. If you miss it, you may have to pay the full claimed amount. For example, Queensland requires it within 15 business days of the claim, or sooner if the contract says so.

Queensland example from the Building Industry Fairness (Security of Payment) Act 2017 (Qld). Other states and territories have their own Acts.

Check three things: the work is truly extra, you instructed or accepted it, and the price is fair and proven. Pay what passes all three and give written reasons for the rest.

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