How do we track client changes as they happen on a design project?

Changes arrive in many places: email, calls, meeting notes and markups. Pick one person to read all of them each day.

Each line should say what changed, who asked and whether it is in scope. Add an hours estimate at once.

Review the log weekly with the project lead. Anything outside scope goes to the client as a fee variation.

A daily file check can feed the log, so nothing waits for the end of the week.